Who do you work with?
Small and growing businesses, freelancers, creators, events and personal projects. If you want a clean, fast site that someone looks after for you, it’s a good fit. Planning something bigger or more involved? Get in touch and I’ll put together a quote.
What do I need to send?
The text you want on the page, plus your photos and logo if you have them: what you do and the details visitors need, like services, hours or contact info. I design the page around what you send. Writing the text from scratch and logo design aren’t included.
How long does it take?
Most one-page sites go live within one to two weeks of receiving your content and the first payment. Multi-page sites take a little longer. Two rounds of changes are included along the way.
When do I pay?
In two halves, by invoice or card: $300 and $300 for a one-page site, or $750 and $750 for a multi-page site. The first half is due before I start and books your spot. The second half is due when you approve the finished site, before it goes live. Change your mind before I start work and you get the first half back; once work has started, it isn’t refundable.
What isn’t included?
Domain fees, logo design, copywriting, professional photography, paid ads and ongoing search-ranking work. Sites over five pages and online stores are quoted separately.
What do the care plans cover?
Both include hosting, keeping your site online, and software and security updates. Care Basic ($40 a month) adds up to 3 small changes a month and replies within one business day. Care Plus ($75 a month) adds up to 8 small changes a month, same-business-day replies and a check-in every three months to refresh your content. A small change is a quick edit such as new text, a swapped photo, or updated hours, prices or contact details. Unused changes don’t roll over, and bigger requests are quoted before any work starts.
Can I cancel?
Yes. There’s no long-term commitment: either of us can cancel the care plan with 30 days’ written notice, and you can switch between Care Basic and Care Plus the same way.
Do I own my website?
Your domain is registered in your name and is always yours, and so are your logo, text and photos. I own the site’s code, and you can use it for as long as your care plan is active. If you cancel, you can get a copy of the site files for a one-time $100 fee.
Will I deal with you directly?
Yes. Launchwork is a one-person studio, so you deal directly with the person who designs, builds and looks after your site.
What if you’re ever unavailable?
You’re covered. If I ever need to stop looking after your site, you get 30 days’ written notice. Your domain is already in your name, and a copy of your site files ($100) lets you move it to someone else.
